Tuesday, December 14, 2010

GlobalPhone acquires Primevoice’s Hosted PBX business

GlobalPhone News

GlobalPhone acquires Primevoice’s Hosted PBX business.

For Immediate Release, Saturday, November 20, 2010 (Falls Church, Virginia) – GlobalPhone expands its customer base with the acquisition of Primevoice, a division of Virginia BroadBand LLC.

GlobalPhone Corporation, Falls Church VA., (www.gphone.com) announced that it acquired the customer base and product line of PrimeVoice (www.primevoiceonline.com), a division of Virginia Broadband LLC, (VABB), an internet service provider in central Virginia.

Primevoice began selling Voice Services in 2004 and serves several hundred corporate customers with Hosted PBX and SIP Trunk services. VABB’s Board of directors took the strategic decision to focus on its internet business and voted to sell its voice business to a company more dedicated to voice services. Hosted PBX and SIP trunking is the primary business of GlobalPhone. Primevoice management will be actively involved with the transition and will continue to manage PrimeVoice, with no disruption in service. Both companies operate compatible BroadSoft switch technology. VABB will continue to use GlobalPhone services and partner with GlobalPhone to refer customers.

Stephen McCarthy, President of GlobalPhone Corp. praised the agreement, “This agreement allows us to rapidly expand by acquiring an existing customer base of Hosted PBX users. This helps us achieve economies of scale to let us compete effectively on a nationwide basis”.

Mark Davis, PrimeVoice General Manager , stated “We view this as a win-win for both companies and for PrimeVoice customers. VABB can now focus entirely on its rural wireless internet business. We believe that our hosted PBX customers will be able to see service improvements because GlobalPhone is dedicated to providing only voice service”.

About GlobalPhone Corporation (www.gphone.com)

GlobalPhone is a facilities-based Federal Communications Commission (FCC) licensed carrier headquartered in Falls Church, Va. Established in 1995, GlobalPhone is a privately held, debt-free corporation with a worldwide customer base of over 30,000 end users and a network of business partners in over 130 countries. GlobalPhone is dedicated to providing business quality, Hosted PBX, or IP Centrex services to the Federal Government and commercial markets. Recognized in 2005 and 2006 as one of Deloitte & Touche's "Fast 50 for Northern Virginia," GlobalPhone provides tailored business solutions for companies—from five employees to 5,000—across industries and around the world.

About VABB (www.VABB.com)

VABB is deploying of the largest fully secured and robust wireless networks in the Commonwealth of Virginia. When completed, it will stretch from the eastern Blue Ridge Mountains to the Chesapeake Bay, roughly following the Rappahannock River basin and servicing customers in 25 contiguous counties. PrimeVoice (www.primevoiceonline.com) is a division of VABB, focusing on voice services.

Thursday, October 21, 2010

Download your GlobalPhone whitepaper: Leveraging VoIP for Telecommuting

Why fight the Traffic? Retrofit your business PBX phone
system to enable telecommuting.

Many employees are faced with exasperating traffic jams, wasted hours commuting and expensive gas prices. They want jobs closer to home. Telecommuting can be a strategic business advantage for companies that successfully implement it. By leveraging Voice over IP technology, you can ”Go Green”, and save money.

Leveraging VoIP for Telecommuting


Hosted PBX Support Group

Monday, October 4, 2010

Hosted PBX reseller program

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GlobalPhone Reseller Program Overview

At GlobalPhone, our reseller Partners are essential to our business mission and our ability to serve business customers. We recognize the special relationships that resellers have with their customers. Hosted Our resellers include Internet Service Providers (ISPs), PBX and cable installation companies, IT consultants and telecom sales agents.
In order to achieve our mission of becoming the leading provider of hosted PBX communications to the business market, we have put together a comprehensive program designed to enable our reseller Partners to be as productive and successful as possible. We believe that building long-term, mutually beneficial partnerships are a key ingredient to customer satisfaction, increased sales and profitability.
 
Hosted PBX Reseller Partners:
GlobalPhone's reseller program is a referral program that pays 10% of the recurring monthly revenue of the companies that you refer to GlobalPhone. Commissions are payable as long as the customer uses the service and subject to minimum yearly sales requirements. It is flexible enough to accommodate any level of commitment or training in selling our services. Resellers may simply provide our sales force with a name and phone number, or they may be actively involved in presenting the sales solution, requiring training and technical knowledge. GlobalPhone offers a number of resources to help their partners provide solutions to their customers in as efficient and profitable way as possible.
 
Eligible Products:
  • Products that may be sold include:
  • Hosted PBX services
  • SIP Trunk Services
  • Fax Services
  • Conference Services
  • Calling Card services
Reseller Resources:
The following resources are available to our Reseller Partners:
  • Training – All reseller Partners may participate in product, sales, and technical training related to GlobalPhone hosted PBX communications solutions, SIP trunking and other products.
  • Installation – Hosted PBX installation is performed by GlobalPhone personnel, including switch and phone number provisioning, device programming and remote installation support.
  • Network Operations Center (NOC) 24 x 7 Support Services - The GlobalPhone NOC provides 24 x 7 Tier 1 and Tier 2 technical support to all of our partners related to GlobalPhone Hosted PBX and SIP Trunk services.
  • Billing/OSS - Globalphone provides all billing and settlement for hosted IP communications services, and domestic and international long distance calling.
  • Commissions are automatically paid via check or credit card based on the monthly paid revenue to our reseller partners.
  • Sales and Marketing Support - GlobalPhone offers Partners the ability to co-brand and obtain collateral, advertisements and online marketing campaigns that support their sales and marketing efforts. Standard literature and marketing pieces are freely available for all Partner levels in PDF and Word document formats. GlobalPhone focuses on a "team selling approach." This is based on the assumption that "solution sales", multi-site, and national account opportunities may require a level of sales and technical support expertise that would require involvement from the GlobalPhone sales and sales engineering team and, when necessary, our Executive team. GlobalPhone assists in customer presentations and pilot installations and works with reseller Partners on strategic projects with special pricing requirements.
  • Demo Equipment - GlobalPhone recommends, but does not require, that reseller Partners utilize GlobalPhone Hosted PBX communications solutions in their office for easy demonstration to their current and prospective customers. Partners receive a 10% discount off their monthly invoice on eligible IP PBX and IP Trunking.
  • Partner Notifications - GlobalPhone Partners receive targeted Partner Notifications to support sales and support efforts to help increase sales and profitability. Regular emails, Webinars and online teleconferences provide a timely and appropriate mechanism to inform Partners about product releases, equipment certifications, special promotions, sales support, marketing programs and technology updates.
  • Logo Usage - Using the GlobalPhone logo brings GlobalPhone Partners a powerful branding to use in advertising and promotional material. GlobalPhone Partners are able to differentiate themselves by advertising in conjunction with the Hosted PBXIP solutions network company.
  • Public Relations Support - Effective joint Public Relations (PR) can help differentiate Partners in a way that provides true competitive advantage. The GlobalPhone team works with Partners to develop and distribute joint press releases to national, trade, business, channel and vertical publications or other media outlets as appropriate. We also work with Partners in the creation of case studies, testimonials, whitepapers and other projects that help communicate the benefits of GlobalPhone Hosted PBX solutions in the business market. When required, GlobalPhone will provide speakers for training, seminars and other marketing events.

Hosted voice, Hosted PBX, GlobalTone

Hosted PBX Support