Gphone Services - Users Group

Request a Hosted PBX quote

2011-08-12T09:20:00.000-07:00

Request a Hosted PBX quote

GlobalPhone your Hosted PBX provider on WIX

2011-08-12T09:19:00.000-07:00

GlobalPhone your Hosted PBX provider on WIX

GlobalPhone your Hosted PBX provider

2011-08-12T09:18:00.000-07:00

GlobalPhone’s hosted Private Branch Exchange (PBX) service is a carrier grade service, engineered to run Fortune 500 companies. Our service is brought to you on a “hosted” basis, meaning you do not buy expensive equipment or need to hire technicians to manage it. Voice over Internet Protocol (VoIP) is used to carry voice transmission and offers unmatched benefits:

Business PBX Features and more…
Our system provides all standard PBX features such as Auto-attendant, music-on-hold, hunt groups, intercom, paging, call hold-park-forward-transfer, and three way calling. In addition, we provide enhanced services not always available on most PBX systems, such as voicemail to email, cell phone integration, call center queuing, CRM integration, call recording, find-me-follow-me, and soft-phones. Learn more...
Flexibility…

Our service is location independent, meaning you can incorporate all of your remote offices and telecommuters into a single, unified phone system. Quickly expand by adding phones and not worrying about PBX hardware. Learn more...
Simple Pricing...
We sell seats not phone lines, ranging from $14.75 per month for a metered extension to $34.75 for an unlimited calling plan. Learn More…
No Term Contract...
Our contract is month to month for ultimate flexibility. Learn More…
Wide Phone Selection…
We offer the latest phones from Polycom, Cisco, Linksys, Grandstream and Aastra phones. They are unlocked, non-proprietary phones, meaning you can use them on any network. Learn more…
Simplified support...
On-going support is provided free of charge by GlobalPhone for moves adds and changes. The PBX is available on the web for customer self-administration Phones plug into your corporate local area network (LAN), like your computers, and are administered on our website. Learn more…

new website

2011-06-06T13:16:00.000-07:00

2011-04-19T13:54:00.000-07:00

GlobalPhone

2011-01-13T14:01:00.000-08:00

testing a plugin
GlobalPhone

2011-01-13T12:03:00.001-08:00

GlobalPhone expands its customer base with the acquisition of General Packet Hosted PBX business

2011-01-05T10:38:00.000-08:00

For Immediate Release, Monday, January 3, 2011 (Falls Church, Virginia) – GlobalPhone Corp. announced that it acquired the customer base of General Packet LLC (www.generalpacket.com), of Pawtucket, Rhode Island.

General Packet’s Board of Directors recently made the strategic decision to focus on its networking business and voted to sell its voice business to GlobalPhone, a company dedicated to voice services. Hosted PBX and SIP trunking is the primary business of GlobalPhone. General Packet management will assist with the transition to ensure a smooth transition of service. General Packet began marketing Voice Services in 2006 and now serves several hundred corporate customers with Hosted PBX and SIP Trunk services. Both companies operate compatible BroadSoft switch technology. General Packet will continue to use GlobalPhone voice services and partner with GlobalPhone to refer customers.

Stephen McCarthy, President of GlobalPhone Corp. lauded the agreement by saying “We look forward to supporting General Packet’s customers. With this acquisition, GlobalPhone continues to expand its customer base of Hosted PBX users. This helps us achieve economies of scale that will let us compete effectively on a nationwide basis in this evolving market”.

Dennis DiBattista, General Packet President, stated “Our hosted PBX customers will be satisfied with a high level of service because GlobalPhone is has a strong reputation for customer service. This agreement lets us focus on the networking side of our business and frees up some cash for our business expansion. Overall it’s a good situation for both companies.”

About GlobalPhone Corporation (www.gphone.com)
GlobalPhone is a facilities-based Federal Communications Commission (FCC) licensed carrier headquartered in Falls Church, Va. Established in 1995, GlobalPhone is a privately held, debt-free corporation with a worldwide customer base of over 30,000 end users and a network of business partners in over 130 countries. GlobalPhone is dedicated to providing business quality, Hosted PBX, or IP Centrex services to the Federal Government and commercial markets. Recognized in 2005 and 2006 as one of Deloitte & Touche's "Fast 50 for Northern Virginia," GlobalPhone provides tailored business solutions for companies—from five employees to 5,000—across industries and around the world.

General Packet LLC (www.generalpacket.com) General Packet is an owner operator’s company that builds networks, develops their own applications and sells “connected time” to their customer base. They perform installation and service work all over the United States and have a base of operations on both the West and East coast. Their subsidiary company, Netrisen, provides authenticated Internet service in hotels, condominiums, apartment buildings and time shares. Customers are large REIT and hospitality companies, and a number of small businesses. In the hospitality market, service is available on a retail and wholesale basis in more than 110 properties, covering more than 35,000 rooms.

GlobalPhone acquires Primevoice’s Hosted PBX business

2010-12-14T09:37:00.000-08:00

GlobalPhone News

GlobalPhone acquires Primevoice’s Hosted PBX business.

For Immediate Release, Saturday, November 20, 2010 (Falls Church, Virginia) – GlobalPhone expands its customer base with the acquisition of Primevoice, a division of Virginia BroadBand LLC.

GlobalPhone Corporation, Falls Church VA., (www.gphone.com) announced that it acquired the customer base and product line of PrimeVoice (www.primevoiceonline.com), a division of Virginia Broadband LLC, (VABB), an internet service provider in central Virginia.

Primevoice began selling Voice Services in 2004 and serves several hundred corporate customers with Hosted PBX and SIP Trunk services. VABB’s Board of directors took the strategic decision to focus on its internet business and voted to sell its voice business to a company more dedicated to voice services. Hosted PBX and SIP trunking is the primary business of GlobalPhone. Primevoice management will be actively involved with the transition and will continue to manage PrimeVoice, with no disruption in service. Both companies operate compatible BroadSoft switch technology. VABB will continue to use GlobalPhone services and partner with GlobalPhone to refer customers.

Stephen McCarthy, President of GlobalPhone Corp. praised the agreement, “This agreement allows us to rapidly expand by acquiring an existing customer base of Hosted PBX users. This helps us achieve economies of scale to let us compete effectively on a nationwide basis”.

Mark Davis, PrimeVoice General Manager , stated “We view this as a win-win for both companies and for PrimeVoice customers. VABB can now focus entirely on its rural wireless internet business. We believe that our hosted PBX customers will be able to see service improvements because GlobalPhone is dedicated to providing only voice service”.

About GlobalPhone Corporation (www.gphone.com)

GlobalPhone is a facilities-based Federal Communications Commission (FCC) licensed carrier headquartered in Falls Church, Va. Established in 1995, GlobalPhone is a privately held, debt-free corporation with a worldwide customer base of over 30,000 end users and a network of business partners in over 130 countries. GlobalPhone is dedicated to providing business quality, Hosted PBX, or IP Centrex services to the Federal Government and commercial markets. Recognized in 2005 and 2006 as one of Deloitte & Touche's "Fast 50 for Northern Virginia," GlobalPhone provides tailored business solutions for companies—from five employees to 5,000—across industries and around the world.

About VABB (www.VABB.com)

VABB is deploying of the largest fully secured and robust wireless networks in the Commonwealth of Virginia. When completed, it will stretch from the eastern Blue Ridge Mountains to the Chesapeake Bay, roughly following the Rappahannock River basin and servicing customers in 25 contiguous counties. PrimeVoice (www.primevoiceonline.com) is a division of VABB, focusing on voice services.

Download your GlobalPhone whitepaper: Leveraging VoIP for Telecommuting

2010-10-21T21:03:00.000-07:00

Why fight the Traffic? Retrofit your business PBX phone

system to enable telecommuting.

Many employees are faced with exasperating traffic jams, wasted hours commuting and expensive gas prices. They want jobs closer to home. Telecommuting can be a strategic business advantage for companies that successfully implement it. By leveraging Voice over IP technology, you can ”Go Green”, and save money.

click here to read more...

Leveraging VoIP for Telecommuting

2010-10-21T19:36:00.000-07:00

Hosted PBX reseller program

2010-10-04T14:11:00.000-07:00

Sign Up Now

GlobalPhone Reseller Program Overview

At GlobalPhone, our reseller Partners are essential to our business mission and our ability to serve business customers. We recognize the special relationships that resellers have with their customers. Hosted Our resellers include Internet Service Providers (ISPs), PBX and cable installation companies, IT consultants and telecom sales agents.

In order to achieve our mission of becoming the leading provider of hosted PBX communications to the business market, we have put together a comprehensive program designed to enable our reseller Partners to be as productive and successful as possible. We believe that building long-term, mutually beneficial partnerships are a key ingredient to customer satisfaction, increased sales and profitability.

Hosted PBX Reseller Partners:

GlobalPhone's reseller program is a referral program that pays 10% of the recurring monthly revenue of the companies that you refer to GlobalPhone. Commissions are payable as long as the customer uses the service and subject to minimum yearly sales requirements. It is flexible enough to accommodate any level of commitment or training in selling our services. Resellers may simply provide our sales force with a name and phone number, or they may be actively involved in presenting the sales solution, requiring training and technical knowledge. GlobalPhone offers a number of resources to help their partners provide solutions to their customers in as efficient and profitable way as possible.

Eligible Products:

Products that may be sold include:
Hosted PBX services
SIP Trunk Services
Fax Services
Conference Services
Calling Card services

Reseller Resources:

The following resources are available to our Reseller Partners:

Training – All reseller Partners may participate in product, sales, and technical training related to GlobalPhone hosted PBX communications solutions, SIP trunking and other products.
Installation – Hosted PBX installation is performed by GlobalPhone personnel, including switch and phone number provisioning, device programming and remote installation support.
Network Operations Center (NOC) 24 x 7 Support Services - The GlobalPhone NOC provides 24 x 7 Tier 1 and Tier 2 technical support to all of our partners related to GlobalPhone Hosted PBX and SIP Trunk services.
Billing/OSS - Globalphone provides all billing and settlement for hosted IP communications services, and domestic and international long distance calling.
Commissions are automatically paid via check or credit card based on the monthly paid revenue to our reseller partners.
Sales and Marketing Support - GlobalPhone offers Partners the ability to co-brand and obtain collateral, advertisements and online marketing campaigns that support their sales and marketing efforts. Standard literature and marketing pieces are freely available for all Partner levels in PDF and Word document formats. GlobalPhone focuses on a "team selling approach." This is based on the assumption that "solution sales", multi-site, and national account opportunities may require a level of sales and technical support expertise that would require involvement from the GlobalPhone sales and sales engineering team and, when necessary, our Executive team. GlobalPhone assists in customer presentations and pilot installations and works with reseller Partners on strategic projects with special pricing requirements.
Demo Equipment - GlobalPhone recommends, but does not require, that reseller Partners utilize GlobalPhone Hosted PBX communications solutions in their office for easy demonstration to their current and prospective customers. Partners receive a 10% discount off their monthly invoice on eligible IP PBX and IP Trunking.
Partner Notifications - GlobalPhone Partners receive targeted Partner Notifications to support sales and support efforts to help increase sales and profitability. Regular emails, Webinars and online teleconferences provide a timely and appropriate mechanism to inform Partners about product releases, equipment certifications, special promotions, sales support, marketing programs and technology updates.
Logo Usage - Using the GlobalPhone logo brings GlobalPhone Partners a powerful branding to use in advertising and promotional material. GlobalPhone Partners are able to differentiate themselves by advertising in conjunction with the Hosted PBXIP solutions network company.
Public Relations Support - Effective joint Public Relations (PR) can help differentiate Partners in a way that provides true competitive advantage. The GlobalPhone team works with Partners to develop and distribute joint press releases to national, trade, business, channel and vertical publications or other media outlets as appropriate. We also work with Partners in the creation of case studies, testimonials, whitepapers and other projects that help communicate the benefits of GlobalPhone Hosted PBX solutions in the business market. When required, GlobalPhone will provide speakers for training, seminars and other marketing events.

Hosted voice, Hosted PBX, GlobalTone

2010-10-04T12:10:00.000-07:00

Hosted PBX Support

2010-10-04T12:08:00.000-07:00

New Cisco Phones !

2009-12-29T13:00:00.000-08:00

SPA 508G 8-Line IP Phone
8 Line
Monochrome backlit display
Managers and administrators who need extra keys for speed dials,
shared lines, and monitor lines

New Cisco Phones !

2009-12-29T12:49:00.000-08:00

SPA 504G 4-Line IP Phone
4 Line
Monochrome backlit display
Power users including sales and customer service representatives
who depend on the phone to get their jobs done

GlobalPhone is on YouTube now !

2009-05-05T15:10:00.000-07:00

We have a video on YouTube. Enjoy !

How much did you save by switching to Hosted PBX ?

2009-02-05T10:35:00.000-08:00

Please share your experience with Hosted PBX, and tell us how much were you able to save on a monthly basis, and not only.

Start saving NOW with GlobalTone, the GlobalPhone Hosted PBX customized service

Check our latest Facebook ad

2009-02-04T14:39:00.000-08:00

$19.75 - HOSTED PBX
Listed by you on February 4th
For Sale - Other | 27 views
HOSTED PBX service Basic Plan $19.75, Includes:

Dial Tone Connectivity
Outbound Local Calling
Inbound Calling
Long Distance Capability
Unlimited On-net Calling
Includes 500 U.S. minutes

for more information

Request a demo

Support center

VOIP Blogs from GlobalPhone VOIP UNiversity

2009-02-02T09:17:00.000-08:00

The Top 10 Blogs

The content on these sites is outstanding and serves as the origin of some of the hottest industry chatter. If you are in the VoIP industry and you are not reading these blogs, you are not doing yourself or your company justice...........

The Prominent Blogs

Most of the blogs speak to a specific niche of the industry or, cover more then just the Voice Over IP industry. These blogs often contain high level and or are extremely technical so many of the VoIP blogs are not for the faint at heart.........

Always Worth a Read

Many of these blogs have a huge amount of valuable content and a extremely active community of individuals commenting on the topics and news presented. Though these are not daily or sometimes weekly reads, these should be in your feed reader.....

GlobalPhone Blog - just started GlobalPhone website GlobalPhone Facebook page Hosted PBX Facebook support group

GlobalConferencing

2009-01-29T05:09:00.000-08:00

GlobalPhone Corporation offers an audio and video conferencing solution that can host nearly 100 members. The service enables the host to share their screen with all of the participants making presentations that span the globe a cinch. The conferences can be recorded and archived for easy reference. You can request a live demo here.

It is also an excellent training tool. As the host you can allow your participants to take control of your screen allowing a hands-on approach to training and management. It also has an outlook integration tool which enables the host to schedule conferences with an outlook plug-in. This also ties right into the Outlook calendar so keeping tabs on the schedule is a breeze.

The cost is 8 cents a minute per participant for audio and 10 cents a minute per participant for the web.

For more information see our virtual brochure.

GlobalPhone Awards

2009-01-28T13:30:00.000-08:00

Call Recording

2009-01-28T08:12:00.000-08:00

GlobalPhone offers a variety of hosted recording services which allows customers and businesses to have all calls on their seats recorded and archived. It allows the customers the ability to access all of the calls at any time. These recordings are all hosted which eliminates the costly hardware and recording software that most recording programs have.

One of our call recording options allows businesses to have their incoming calls recorded.

Feel free to visit our website at www.gphone.com for more information or call us at any time at (703) 584-4360.

Phone Bill

2009-01-26T12:50:00.000-08:00

How can I view my globaltone phone bill ?

Receptionist Console Feature

2009-01-26T11:40:00.000-08:00

GlobalPhone offers Broadsoft miRECEPTION® Console, a feature that allows businesses and multi-site enterprises with hosted PBX receptionist requirements to experience a whole new level of control. miRECEPTION® is a carrier class IP Telephony hosted PBX attendant console for use by “front-of-house” receptionists, or PBX telephone attendants, who screen inbound calls for enterprises.

Are you a Polycom phone user?

2009-01-26T08:32:00.001-08:00

Attention all Polycom phone users -

Take a look at the below video. It walks you through a quick tutorial on how to use the phones. It might just answer the questions you have on the phone.

Give it a look.

What is the difference between a hunt group and an auto attendant?

2009-01-26T07:25:00.000-08:00

How do hunt groups function? If I want to make sure my entire sales team gets a call but my support does not, how can I manage that? Is there a limit to the number of hunt groups I can set up? What is an auto attendant and how is it used?

You can check GlobalPhone SIP trunk features here.

Cheap International Rates

2009-01-26T07:15:00.000-08:00

GlobalPhone offers great international routes which have also competitive rates.

Start saving now, sign up for GlobalPhone Calling Card service.

VOIP Websites

2009-01-24T15:30:00.000-08:00

Below is a list of websites with VOIP information.

BUSINESS.COM
Hosted PBX Guide
PBX Compare
Virtual PBX Compare
VOIP News
Voip Review
Which VOIP

For up to date Hosted PBX service price quotations and VOIP phone model selection, please contact sales@gphone.com or call 703-584-4360.

Trouble Tickets

2009-01-23T13:25:00.000-08:00

If I am a new customer and have any issues, what are the best ways to get in touch with GlobalPhone to get my problems resolved?

password

2009-01-22T13:38:00.000-08:00

What is the best way to update passwords for globaltone accounts?

2009-01-22T13:31:00.000-08:00

VoIP University

Welcome to "GlobalPhone users" blog

2009-01-22T13:06:00.000-08:00

We have a new section on our web-site, VOIP- University. It is still under development, and its purpose is to educate our customers in terms of recommending books, providing links to PBX Systems, Hosted PBX providers, and more...
There is a link to this section on our main page http://www.gphone.com. Please take a look at it and write your comments.